Chems Needed:
Materials Needed:
Chemicals need to be safely stored in sealed, child-proof containers at all times.
Maintaining your own Spa each month means staying ahead of a steady routine of testing, balancing, cleaning, and monitoring.
You’ll need to:
Be certain to watch for early signs of equipment strain, and adjust for seasonal changes that affect water chemistry.
Caring for your Spa each month also means planning for the errands that come with it.
Most DIY owners make multiple trips to the store to:
You’ll also need to bring water samples in for professional testing whenever the chemistry drifts or the water starts to look off, which often means another drive across town.
Between supply runs, water testing visits, and unexpected correction trips, the monthly routine can become a steady cycle of errands that add time and inconvenience to the process of keeping your Spa clean and balanced.
A majority of hot tub failures are caused by water chemistry mistakes, not bad parts.
Common DIY issues include:
• Low pH → corrodes heater elements, pump seals, metal fittings
• High pH → scale buildup, clogged heater, cloudy water
• Over‑chlorination → dries out gaskets, cover deterioration
• Under‑chlorination → biofilm, bacteria, pump strain
• Inconsistent shock cycles → premature filter and pump wear
Knowing the potential yearly increases in repair costs and their origin from water chemistry mistakes, it makes it that much more crucial that your Hot Tub & Spa Water is managed correctly.

DIY water care seems simple… until it isn’t.
There are several moments where a homeowner should stop, step back, and bring in a professional — not because they failed, but because the spa is telling them it needs expert attention.
Here are the most important triggers:
If the water keeps drifting out of range — pH, alkalinity, sanitizer — even after repeated adjustments, that’s a sign of:
• hidden contaminants
• biofilm in the plumbing
• old filters
• incorrect chemical ratios
• poor circulation
This is the #1 reason Arizona and Nevada homeowners call for help.
Cloudy or foamy water means the spa has crossed into a chemistry imbalance that DIY adjustments can’t fix.
Common causes:
• high dissolved solids
• biofilm
• failing filters
• incorrect sanitizer levels
• lotions, oils, or cosmetics
Once water becomes unstable, it rarely recovers without a professional reset.
A strong odor — chlorine, musty, sour, or “swampy” — is a sign of:
• bacteria growth
• biofilm buildup
• stagnant water
• insufficient sanitizer
This is a health‑related red flag, and professionals should step in immediately.
High‑use spas (families, parties, Airbnb/VRBO) overwhelm DIY routines.
More bodies = more contaminants = more chemistry drift.
Professionals keep the water stable and safe under heavy load.
Most homeowners wait too long to drain and refill.
After 3–4 months, water becomes:
• saturated
• unstable
• difficult to balance
• harder on equipment
A professional deep clean (like the TheraSpa RepHresh™) resets the entire system.
DIY users often:
• forget to clean filters
• clean them incorrectly
• reuse filters past their lifespan
Bad filters cause:
• cloudy water
• poor circulation
• pump strain
• heater issues
A professional like TheraSpa can diagnose and replace them properly.
Any of these require a professional immediately:
• heater not heating
• pump running constantly
• jets losing pressure
• error codes
• leaks
• breaker tripping
DIY chemistry mistakes often lead to equipment damage & hundreds of dollars in premature repair/replacement costs.
If someone is “chasing numbers” with:
• shock
• pH up/down
• alkalinity increaser
• clarifiers
• foam reducers
• sanitizer boosts
…it’s a sign the water is no longer responding.
Professionals like TheraSpa Service Group fix the cause, not the symptoms.
Some people simply want:
• softer water
• cleaner water
• a spa that always feels ready
• a calm, effortless experience
DIY can’t deliver that consistently.
Professionals can.
If you find yourself:
• frustrated
• confused
• overwhelmed
• constantly testing
• constantly adjusting
• constantly Googling
…it’s time to bring in an expert.
A spa should feel like a sanctuary, not a science project.
Nearly 80% of Spa repairs are due to poor water chemistry - why risk it?
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Please reach us at 844-SPA-WATER if you cannot find an answer to your question.
The terms hot tub and spa are often used interchangeably, but technically a hot tub is a small pool of heated water, while a spa usually has jets for massage and hydrotherapy.
(Good news is we can service both!)
Ozone and UV are excellent upgrades for any hot tub — they help keep the water cleaner, clearer, and easier to manage. But it’s important to know that they don’t replace regular water care.
Think of Ozone and UV as powerful assistants that work behind the scenes to reduce contaminants inside the equipment, but they don’t stay in the water where you sit.
Because of that, they can’t maintain the ongoing protection your Spa needs.
What Ozone & UV Do
• Help break down oils, lotions, and organic contaminants
• Reduce how much sanitizer your water needs
• Improve clarity and overall water quality
• Treat water as it passes through the system
What They Don’t Do
• Maintain a sanitizer level in the water
• Balance pH or alkalinity
• Prevent cloudy water, scale, or corrosion
• Replace standard testing or routine maintenance
What You Still Need to Do
Even with Ozone and UV, every Spa still requires:
• A primary sanitizer (chlorine or bromine)
• Standard interval water testing
• Regular shock/oxidizer
• Filter cleaning
• Periodic water changes based upon water condition, saturation, TDS levels, etc
The Simple Way to Understand It:
Ozone and UV are like having an air purifier in your home — they help keep things cleaner, but you still need to vacuum and take out the trash.
They make water care easier, but they don’t eliminate it.
Spas require regular cleaning, balancing of chemicals, and monitoring of water levels and circulation - based upon standard bell curve usage of a Spa, ~2 weeks is the optimal interval for formal water chemistry balancing, filter cleaning, and system checks that balances water maintenance with cost for our customers (i.e. keeping cost low while maintaining high quality spa water).
It is also recommended to have a water exchange & internal plumbing flush every 6 months at the latest (we call this a Spa Rephresh). Why 6 months? Industry standards state that at this stage, the culmination of skin cells and oil, lotions, hairsprays, detergents, and residual chemicals congealing in hot water will start to impact the ability for the Spa to truly provide therapeutic value.
The TheraSpa Team does it a little differently, as we recognize each customer's usage profile varies; we track the water health, TDS levels, and saturation points with every visit to determine the optimal point to exchange the water via a Spa Rephresh. After a number of service intervals, where chlorine, shock, etc is being added to the water, the Saturation Point will occur where the water can’t hold the chemicals anymore and needs to be replaced with non-saturated water. (Spa RepHresh’s are similar to an oil change for your car, or a deep clean for your grill) .
Nothing! Another benefit of our Wellness program is how all actions are governed by tracked data - including the optimal window for when your Spa RePhresh should be scheduled; your monthly service manager reviews your TDS each trip, and when your water is approaching the Saturation threshold, a notice is passed to your Spa RepHresh Manager & Customer Integration Team to reach out to coordinate the water exchange workings (i.e. you don’t need to keep track of it, we will do that for you)
1. Don’t wash your swimsuit every time you use it; instead, run your swimsuits under cold water and allow to air dry. This minimizes the introduction of detergent into your Spa water
2. Minimize usage of lotions, hair products et al when using your Spa (it is optimal to rinse off before entering your Spa to, again, minimize introduction of these chemicals into your water)
3. Run your Spa for a full 15 minutes (or the equivalent of a filter cycle) when you use it – this both runs the water through the filter cycle and allows enough time for the warm water to bring its intended benefit
4. Allow your Spa to vent during the day when we see 105+ degree days (higher ambient temperatures = variant effects on the chemical reaction process = quicker timeframe for water to become imbalanced)
5. Add the chemicals your Monthly Service Manager leaves for you during the week TheraSpa isn’t on site; these will be pre-measured for you, all you need to do is remember to add them to the water (no additional charge for bi-monthly customers for chemicals).
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